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Privacy Policy

Effective Date: 8th September 2025

 

Dr Nenah Aesthetics (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with us through our website https://www.drnenahaesthetics.co.uk, social media channels, or directly.

 

1. Information We Collect

We may collect the following personal information from you when you submit an enquiry or interact with our business:

  • Name

  • Email address

  • Date of birth

  • Gender

This information is collected through:

  • Enquiry forms on our website

  • Enquiry forms submitted via Facebook and Instagram advertisements

 

2. How We Use Your Information

We use the information you provide in order to:

  • Respond to your enquiries about our services

  • Personally contact you regarding your treatment options

  • Send you marketing communications related to our services (with your consent)

 

3. Sharing of Information

We do not knowingly sell, rent, or share your personal data with third parties. However, we use Meta Business Manager and the Meta Pixel, which may process data in connection with Facebook and Instagram advertising. These tools help us analyse the effectiveness of our advertisements. Please review Meta’s Privacy Policy for more information on how Meta uses data.

 

4. Cookies and Tracking

We do not use cookies or third-party advertising trackers on our website.

 

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: when you agree to receive marketing communications.

  • Legitimate Interest: when we contact you in response to an enquiry you have submitted.

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

 

7. Your Rights

As a data subject under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

 

8. Data Security

We take appropriate measures to protect your personal data. Enquiry data is transmitted to us via encrypted email and stored with restricted access.

 

9. Children’s PrivacyOur services are not directed at individuals under the age of 18, and we do not knowingly collect data from anyone under this age.

 

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us via:

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